What OPA will never do
Four things OPA will not do. Each one is built in twice, in two separate places, so one mistake is not enough to get past it.
Enforced twice
It never sends anything without asking you
Anything you cannot undo stops and waits. Sending the claim. Confirming bank details. Agreeing to a declaration. OPA says what it is about to do, out loud and on screen, and does nothing until you say yes.
There is no way to switch this off, and no "remember my answer".
How this is enforced
Two separate checks. One decides an action cannot be undone before it is allowed to run. The other refuses to do the clicking. Neither depends on the assistant choosing to be careful. If either one has not seen your yes, nothing happens.
You read it out
It never goes looking for your security codes
Government forms often text you a six digit code. OPA will not go and get it. It cannot read your email, your messages, or any other tab.
It stops, tells you a code is needed, and waits. Read the code out and OPA types it in. That is the only way a code ever reaches it.
Why this one exception is safe
A code you fetched and read out yourself is not the same as a code the software went and found. The first keeps you in charge. The second is how people lose their accounts. The code is typed once and is never sent to the AI service. We will not widen this.
Nowhere to put them
It keeps no copy of your claim
Your name, date of birth, licence number and bank details are used in the open tab while OPA helps, then they are gone. OPA writes none of it down. There is no account, no analytics, and no history of your claim.
Full detail is on the privacy page.
Always on screen
You can stop it at any time
There is a Stop button on the panel the whole time. Press it and OPA stops straight away.
Nothing is submitted. The form is left exactly as it is, filled in as far as you got. Carry on by hand, close the page, or start again.
Two things
What OPA is not
It is not the government. Your claim still goes to the government's own website, exactly as it would without OPA. You can always claim directly at wa.gov.au.
It is not a reason to stop reading. If what OPA says does not match what you see, the right answer is no.
Something gone wrong? Press Stop, then get help.