# Add OPA to Chrome

One button. About five minutes. Adding it is free. A key to make a claim costs AUD $5, once, and you can buy it afterwards.

## What you need

- Google Chrome, version 116 or newer, on a Windows computer or a Mac. Not Edge, Firefox or Safari. Not a phone or a tablet yet.
- A microphone. The one built into a laptop is fine. You can type to OPA instead of speaking, and that always works.
- About five minutes, once.

## Installing

1. Open [OPA in the Chrome Web Store](https://chromewebstore.google.com/detail/kafdcfmjenbannnilemdmgmhifilmpbh).
2. Select **Add to Chrome**.
3. Select **Add extension** when Chrome asks.

Nothing is charged for that.

## Then get your key

OPA needs a key before it can make a claim. One key covers one claim, including stopping partway and starting again. Nothing renews and there is nothing to cancel. There is no free trial.

Buying opens Stripe, the company that handles the card. We never see your card number. Nothing is charged until you press the pay button there.

When you have paid, Stripe brings you straight back and OPA picks the key up by itself. If you have not added OPA yet, that page waits for you and finishes as soon as you do.

## Terms and refunds

If your key does not arrive, does not work, or OPA is faulty or not as described, email us. We will fix it or send a new key. If that cannot be done in reasonable time, you get your money back.

There is no change-of-mind refund, and no free trial. Buying OPA does not mean your claim will be approved. That decision is the government's, not ours.

Nothing here removes your rights under Australian Consumer Law. Those rights apply whatever this page says.

**Who sells OPA.** OPA Form Assistant is run by Griffin Hudson in Perth, Western Australia. Support is at [griff.devs@gmail.com](mailto:griff.devs@gmail.com). Stripe takes card payments on our behalf.

**What the $5 covers.** One key, for one WA Fuel Support Payment claim, in desktop Google Chrome. There is no subscription, no renewal and no account. Please do not resell or publish your key, or use it outside the extension.

**What stays your decision.** You use your own information, check every answer, and decide whether to submit. We cannot promise the government form stays available or unchanged, or how long a claim takes. You can always claim directly at [wa.gov.au](https://www.wa.gov.au/) without buying OPA.

## If something goes wrong

**The panel did not appear.** Reload the page. The panel cannot open on Chrome's own pages, such as `chrome://extensions` and the Web Store. Those are closed to every extension, not just this one.

**It says the key is not set.** Click the OPA button, then Settings, and check the key is in the box. It is kept in your own browser, so it does not follow you to another computer.

**I have lost my key.** Open the link Stripe sent you to after you paid. It is in your browser history, under getopa.app, and shows your key again as many times as you need. If it has really gone, email us. We cannot look it up, because we never keep a copy, but we can issue a new one.

**It cannot hear me.** Chrome asks to use your microphone the first time. If that was declined, click the icon at the left-hand end of the address bar, allow it, then reload. You can always type instead.

**It stopped and handed the page back.** That is usually right, not a fault. OPA stops on purpose at passwords, security codes, document uploads and digital ID sign-ins. See [what OPA will never do](https://getopa.app/safety/).

**How do I remove OPA?** Go to `chrome://extensions` and press Remove. Nothing of yours is left behind. The key goes with the extension, and OPA never stored anything else.

## Get help

Email [griff.devs@gmail.com](mailto:griff.devs@gmail.com) about buying, installing or using OPA. A person will reply. There is no telephone line.

Please never email a password, a security code, your key, your licence number, your date of birth, your address or bank details. We do not need them, and email is not a safe place for them.

**What to put in your message.** Say which screen you were on, what you expected, and what happened instead. Your Chrome version and whether the OPA panel opened both help. A screenshot is useful only if it shows none of the things listed above.

**Questions about the claim itself.** We can explain OPA, but we cannot decide whether you are eligible, change a claim you have sent, or look up a government payment. For those, use the contact details at [wa.gov.au](https://www.wa.gov.au/).

OPA is not part of the Western Australian government.